TechSession #52 – An evening in the Oracle universe

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Romanian Oracle User Group (RoOUG) is organizing a new event within the TechSessions series, aiming to bring together enthusiasts of Oracle technologies.

Edition #52, hosted by Connections Consult, offers Oracle product users the opportunity to delve into the latest developments in Oracle technologies alongside two industry veterans: Valentin Robu, with 20 years of in Oracle systems administration, and Alberto Antonie, with a 20-year background in complex Java Enterprise projects.

The event is scheduled for February 29, 2024, starting at 18:00, at the Connections Consult headquarters, 71 Buzești Street.

Participation is free, subject to available seats, but prior registration is required.

EVENT AGENDA:

18:00 – 18:15: Arrival and Registration

An opportunity to meet participants and initiate interactions.

18:15 – 19:00: Valentin Robu | GoldenGate Microservice new paradigm

19:00 – 19:15: Break

An opportunity to socialize and connect with professionals passionate about Oracle technologies.

19:15 – 20:00:Alberto Antonie  | Observability – pillars, principles, good practices in

the world of microservices with hands-on example

ABOUT THE SPEAKERS:

Valentin Robu is an Oracle engineer with 20 years of experience in administration and support. He has a background as a programmer and database administrator.

His expertise covers database replication solutions (GoldenGate), database migration and upgrades, Database & SQL tuning, as well as backup and recovery policies in disaster situations.

Valentin is actively involved in volunteering for Oracle Academy, where he teaches and organizes workshops and seminars on technologies related to Oracle databases.

Alberto Antonieis a technical team lead at Luxoft DXC Technology. His core value is being a lifelong learner with a focus on progress rather than perfection, and he follows the split-apply-combine strategy approach.

With 20 years of experience in complex Java Enterprise projects, he initiated his journey with an ERP project and subsequently engaged in e-governance projects for a decade. Over the past 7 years at Luxoft DXC, he has been dedicated to banking projects.

Within his role, Alberto frequently dons the solution architect hat, immersing himself in architectural thinking. He collaborates with team members and peers on frameworks, design patterns, and best practices to establish a connection between business change/requests and technology solutions. His objective is to delineate each phase and requirement necessary to ensure the effectiveness of the solution.

HOW TO PARTICIPATE:

Considering the limited number of seats, to ensure your access to this event, please register by sending an email to contact@rooug.ro with the subject TechSession52-Registration and specifying:

  • Name
  • Company
  • Position in the company
  • Phone number

In case the maximum number of registrations is reached, participant selection will be based on the already known criteria, which can be consulted here.

We invite you to join us at TechSession#52 and stay updated on the latest innovations in the Oracle universe!

Enhancing operational efficiency through IT services outsourcing

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CLIENT: With an extensive presence across over 700 locations in Romania and over 8,000 users, the client made the decision to outsource their IT support activities. This choice allowed them to focus their efforts on core operations, the extraction, and marketing of petroleum products.

PROJECT: The client aimed to outsource complete management of hardware and software faults, IMAC operations (Install & Move & Add & Change), network services, as well as ticket allocation and management to the support team. These activities were provided both remotely and on-site. Additionally, reporting and managing response times (SLA) and performance indicators (KPI) were included in the project scope.

APPROACH: From the initial stage involving a detailed analysis of existing services to the final implementation stage, the technical details of adopted technologies were explored. Strategies for managing essential services were laid out to implement a scalable and efficient solution.

SOLUTION: To meet these requirements, the Connections Consult team opted for a multi-stage approach:

Documentation: The current state of services was extensively documented using Business Process Management (BPM) techniques. This method formed the core of the implementation process, enabling detailed analysis, service mapping, process redesign, technical implementation, and continuous governance, ensuring efficient deployment.

Analysis and Calibration: This involved reevaluating and redesigning services where necessary, considering identified challenges and optimal implementation methods.

Deployment: IT and telecommunication systems were selected and implemented, including the ServiceNow platform for efficient ticket management and workflows.

KEY ELEMENTS

SLAs were a crucial component of this implementation, establishing parameters and standards for response and resolution times, among other aspects of the services provided. Examples of SLAs include response and resolution times job tickets, response times for incidents based on priority levels, and completion times for IMAC operations.

Adhering strictly to SLA timelines, we provided the client with both technical support and an exceptional service experience, with rapid solutions for critical incidents, efficient online interactions, and a minimum 97% ticket resolution rate within our service sphere.

In addition to technical implementation, special attention was given to Governance, ensuring compliance with client standards and objectives. This involved continuous service quality review to identify and rectify any deficiencies, thus maintaining high operational standards.

The implemented solution brought operational benefits such as reduced resolution times and increased efficiency, contributing to the client’s commitment to quality standards and services offered. By successfully integrating cutting-edge technologies and service management practices, the client solidified its position as a leader in the oil and gas industry, adeptly adapting to the challenges of a constantly changing digital world.

APPLICATIONS AND PLATFORMS USED

Cutting-edge technologies were employed, focusing on efficiency and scalability. The ServiceNow platform played a central role in efficient ticket management and workflows, along with a suite of applications covering various aspects of IT support, from hardware and software fault management to IMAC operations, including:

  • NETWORKING: OSI, TCP/IP Networking
  • PROGRAMMING: Scripting
  • USER ADMINISTRATION TOOL
  • CLIENT TOOL OUTLOOK: (Microsoft Outlook/Outlook Exchange/Microsoft Office 365) – Mailbox, PST, OST, Archiving, Public Folders, SMTP, POP3
  • MICROSOFT ACTIVE DIRECTORY
  • MICROSOFT Exchange Anti-SPAM, Anti-Virus, Backup Solutions
  • APPLE: Software Support

IMPLEMENTATION TEAM

The implementation process was coordinated by a dedicated team of professionals from Connections Consult, specialized in various fields such as IT infrastructure, service management, and cutting-edge technologies.

The team contributed their expertise to ensure seamless integration of proposed solutions within the client’s existing infrastructure, generating added value for them and supporting business objectives.

IMPACT

Over 8,000 client employees rely on advanced technical solutions in their day-to-day activities.

The end-of-year challenge for the industry: How do we keep our employees motivated?

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In an ever-changing economic landscape, starting from November 2023, IT companies are facing challenges related to tax modifications: the elimination of tax exemption on incomes exceeding 10,000 lei gross and the optional contribution to the second-pillar pensions, which has become optional for the period 2024-2028.

This has a significant impact on the IT industry, where approximately 80% of employees surpass the tax-exempt salary threshold, according to the data provided by the National Association of Software and Services Companies (ANIS). Moreover, the average net income in the IT industry was 10,419 RON in August 2023, as reported by the National Institute of Statistics.

With these measures in place, companies must discover new ways to retain their current employees while also attracting young talents.

Concerning Connections, where a significant number of employees are directly affected by the new tax regulations, the company has decided to absorb the additional salary costs, ensuring that the net incomes of team members are not negatively affected.

“We are aware that these changes can significantly impact our colleagues’ incomes. Therefore, to ensure that our team remains motivated, we have decided to shoulder the additional costs generated by these new tax provisions. We will cover the tax difference for our employees by adjusting gross salaries, and this step represents a firm commitment by our company towards our employees’ financial stability and, most importantly, providing a predictable work environment. At present, a significant percentage of our colleagues benefit from this measure that we have implemented internally. Regarding the optional contribution to the second-pillar pensions, this, too, will be compensated by the company,” stated Radu Marcu, co-CEO of Connections.

Meanwhile, some IT companies resort to restructuring and workforce adaptations to cope with the new economic conditions, as indicated by the BestJobs recruitment platform.

“Professionals in this field are very attentive to the benefits offered by employers. In light of the new tax measures, we believe that our proactive approach in compensating for the additional costs will play a crucial role in retaining and attracting top talents. Through this initiative, we aim to convey a clear message: our commitment and the well-being of our employees are our priorities, and investing in people is essential for long-term success.” added Radu Marcu.

The company currently employs over 350 individuals and has recently opened 10 new positions, all holding key roles with a high specialization in the field of technological competencies.

The job openings in recruitment can be found here.

Meet our Connectors. George Radu, The MultiTasker

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George Radu. The MultiTasker

In any room, there’s a person who stands up first to answer the door when someone knocks. In our case, that’s George, a tech enthusiast and the jack-of-all-trades. ‘Every digitalization project I work on is a personal challenge. If you want to grow, then step out of your comfort zone,’ he says. George’s story, the one who spontaneously raises his hand to the toughest challenges, can be read below.

Who is George Radu?

A technology enthusiast, whose story began with his first visit to an Internet café 😊 (an explanation for tech natives: long ago, in the ’90s, internet access was only possible this way). Since then, some years have passed, and his passion for technology has become a full-time job alongside the Connections team.

In the approximately 15 years of working in the IT field, he has done and been through a lot, from being a Community Manager in the gaming industry, to an Account Manager for antispam solutions for web hosting companies, to an Enterprise Account Manager for chatbot solutions, and eventually a Business Development Manager for Connections. The IT industry solutions and services he has interacted with throughout his career have helped him develop technology consulting skills that he uses today in interactions with Connections’ clients and partners.

‘I am fascinated by everything related to technology, from software development to exploring the cosmic space. I keep up with every significant technological progress and discovery; I subscribe to numerous technology news sources and magazines, dedicating a considerable part of my time to it.’ says George.

Since when Connector@CC?

I joined Connections Consult in October 2020 for two significant reasons. The first reason was my resonance with George Nita, who at that time held the position of RPA Manager at Connections Consult. I was drawn to his expertise and his unconventional and innovative approach in the field of business process automation.

The second major reason was my meeting with Bogdan, the founder and CEO of Connections. I was impressed by his ‘western’ thinking and his growth-oriented vision. Although we’re talking about an industry where innovation is a driving force, it’s rare to find a CEO in Romania who adopts such a progressive vision and is so open to innovation—those who have explored the field know what I mean.

Why did I continue to stay in this team?

Because we all approach technology similarly: we view digitalization as a powerful tool that can free people from monotonous and repetitive work, and has the ability to pave the way for mental and creative energies to generate greater value, elevating things to a new level. Technology can create a virtuous cycle that brings concrete value into our lives as individuals and professionals.

What do you specifically do at Connections?

I handle Business Development, or more specifically, my role is to aid in the company’s business growth, both by identifying new opportunities locally and internationally, and by maintaining and developing existing partnerships. In other words, when I’m not already in meetings with the company’s clients, I strive to find new business strategies to attract new clients for the projects in their initial stages. And for this, I benefit from working closely with multidisciplinary teams within Connections, ranging from project managers, marketing, development, legal, to top management.

This multi-disciplinary perspective offers me unique opportunities and aligns well with my personality. I’m constantly passionate about new things, innovative tools that make our work easier, and discussions with colleagues from various departments challenge me to discover new ways in which I can help the organization work better and more efficiently. I strongly believe, and I have practically validated, that professional and personal development opportunities arise from situations that are less comfortable. Those situations make you know your limits, push past them, and explore further.

3 essential impacts of technology in your life.

Communication: For me, one of the crucial aspects is communication. Technology has created numerous channels through which I can converse with clients, collaborators, and colleagues. Whether it’s during work hours or leisure time, there’s always an application that makes communication easier and more efficient for me, changing the way I interact with the world around me—for the better, as it no longer matters where I am, I can stay connected. 🙂

Utility: I mention it as second, but it’s equally important. For 90% of my activities, whether work-related or in my free time, I find an application or a technological solution that makes my respective activities more efficient. You feel more in control and relaxed when you know you can manage almost anything with ease and speed.

Access to data and facilitating learning: Someone once said that if you were to show a smartphone to a person from the 1800s, they’d likely consider it a magical object. The idea of being able to access practically any information in just a few seconds seems truly remarkable to me. Technology has brought us into a ‘vast ocean of information,’ providing an invaluable resource for learning—and the effects are visible and will continue to be seen in all areas that involve continuous learning, research, and access to global experiences.

If the IT industry were to organize a global roundtable discussion, what would be the top subject on which they should agree?

In my opinion, the IT industry is at a crossroads similar to the situation faced by scientists who developed the nuclear bomb. Today, the major challenge in the IT world is the development of General Artificial Intelligence (AGI), which can have a significant impact on how we live.

The key decision that needs to be made is whether research on AGI should continue at the current accelerated pace or if certain limits and restrictions are necessary in this field so that each step in AGI development consistently aims to protect human interests and undergoes an ethical filter to prevent it from becoming a threat to society.

Binary code reflections: If digitization were a character, what would it look like?

I don’t think I could categorize digitization into a specific character type. I see technology more as a revolution, much like the industrial revolution in the early 19th century or the WWW revolution that essentially changed society from individual lifestyles to how the global economy functions.

This new revolution comes armed with machine learning algorithms and artificial intelligence, which we will use to anticipate human needs and provide solutions to complex problems we face in the 21st century. Essentially, digitization will cause a pivot in all structures of modern society to make the world more efficient, smarter, and help us evolve towards a better future.

Message to a beginner tech enthusiast: What would you say?

The IT industry is extremely dynamic, with a vast array of technologies emerging and evolving constantly. This dynamism is reflected in the fact that IT has been rapidly adopted in all other industries. A simple message for a beginner in IT would be: ‘Stay curious and embrace new challenges; every line of code can shape the world we live in! ‘ 😊

Romania, among the top countries that hire women with degrees in Information Technology and Communications (ITC)

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The importance of ITC studies for finding the best job possible is determined by the increasingly prominent role of technology in almost all aspects of our lives. 

Although the latest statistics show that, at the European level, men with ITC degrees are overwhelmingly employed compared to women, Romania is among the top countries hiring women with degrees in this field. 

This is a topic that companies should take into consideration as a self-assessment milestone, and it’s equally important for young individuals who are just starting or at intermediate stages of their careers. Whether it’s a technical role, such as programming, or a more strategic role, like IT management, ITC knowledge and skills are in demand in various industries and represent an asset for career prospects. 

Growing Demand for Individuals with IT Education 

According to statistics provided by Eurostat, in 2022, there were 3.0 million people employed with IT education in the European Union, which is 6.7% more than in 2021 (2.8 million). 

This indicates that an increasing number of individuals understand the importance of keeping pace with technological advancements and are inclined towards acquiring knowledge in this direction and subsequently finding employment in this sector, as evidenced by the overall growth rate of IT employees. Thus, the percentage of IT employees in the EU increased by 11.5% in 2022. The number of active male professionals in this field is 2.5 million, which is 7.1% higher than in 2021, while the number of women employed in this sector has grown by 4.4%, reaching 463,100 individuals. 

Regarding EU member states, Slovenia (93.0%), Latvia (91.0%), Poland (90.3%), the Czech Republic (89.9%), Belgium (88.7%), and Slovakia (88.5%) had the highest proportions of male employees with IT education. 

At the top of the list of countries with the highest number of women employed with IT education are Bulgaria (31.5%) and Denmark (31.3%), with nearly equal proportions, followed closely by Cyprus (30.2%) and, with a slight difference, Romania (29.9%). 

The Snowball Effect 

The percentage gap generates reluctance among women when it comes to taking on such roles. According to the “Women in Tech” report, conducted in 2021 by the global cybersecurity company Kaspersky, over a third of women working in the IT and technology industry worldwide believe that the absence of women in their sector has made them cautious about entering the profession. 

Fortunately, statistics seem to be improving year by year, and gender perceptions are also changing for the better. Kaspersky also conducted a new report, which revealed that 56% of women working in IT globally agree that there are now more women in 

IT and technology roles in their organization than two years ago. Additionally, 7 out of 10 female respondents who participated in the study believe that their skills and experience are more important to employers than their gender. 

In the end, we shift our attention to our own organization and are pleased to observe that professionalism disregards gender: in 2023, 46,5% of the Connections team is comprised of women, while in the management teams, the percentage rises to 55,6%. 

 

Connections Consult HQ relocation. A big move for bigger achievements

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We are pleased to announce that our company’s headquarters has moved to the address below: 

Connections Consult S.A. 

New Address: 71 Buzesti Street, 7th-8nd Floor, 1st District, Bucharest, Romania 

Telephone switchboard: 0372 368 332  

Google Maps: https://maps.app.goo.gl/cgFAnTUbSBA71c4v8  

This will be our new home from where we will continue to grow the team “Transforming Business. Digitally.” 

Why a new headquarters? 

As Connections Consult continues to grow, we are excited to be able to expand our workspace with a better place for our employees by increasing the number of meeting rooms and open workspaces. As our team continues to grow, we need more space to accommodate everyone. 

From startup to listed company: how we transformed

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During technological excitement, we celebrate two years since we entered the stage of the Bucharest Stock Exchange and entered a phase of business maturity, following years of construction and skills training. We look back with joy and pride at our beginnings when we started with an ambitious vision: to bring digital technology closer to as many people as possible. I invite you on a brief journey together through our past, present, and future.

Navigating through transformation

In 2005, we laid the foundations for Connections, firmly believing that we could make significant changes in the IT landscape in Romania and beyond its borders. We underwent a continuous development process, and in our 18 years of existence, we built our own products and expanded our service portfolio to include intelligent automation, IT infrastructure support, digital process management capabilities, and customized software development. In 2010, we took our first steps towards international expansion, establishing a strong presence not only in Romania but also in the markets of Bulgaria and Serbia, with sales offices in the United States, the United Kingdom, and Germany. We became a Gold Partner of UiPath and an Aurachain Partner to enhance our capacity to deliver complex digital transformation projects. We evolved by gaining significant clients, and the main sectors in which the company operates include FMCG, Finance, Manufacturing, Health, Logistics and Distribution, and the public sector. Thus, we contribute to the development of the digital economy through various types of projects, both private and public, ensuring a balanced business outlook for today and the years to come.

Listing on the Stock Exchange – a significant moment

A significant moment in our history was our listing on the Bucharest Stock Exchange (BVB) in September 2021 under the symbol CC. This move represented not only a recognition of Connections’ performance and potential but also a strong commitment to transparency and continuous development. In March 2022, shortly after listing, Connections became part of the BET AeRO index. We expanded our team of specialists by 30%, and the number of our shareholders doubled from the time of listing, reaching over 400 at present.

In the first two years since our debut on the capital market under the CC symbol, our teams have proven that technology has the power to simplify the daily lives of people and companies, wherever we are and whenever we want to connect with processes, colleagues, and organizations.

The company’s financial performance has been a consistent factor in our journey, with solid results. Recent reports for the first half of the year show a turnover of 40.9 million lei, with revenues up 62% compared to the same period in 2022. We estimate that we will close the year with revenues exceeding 100 million lei. Net profit for the first half of 2023 recorded a 273% increase, reaching 3.6 million lei.

We entered the AeRO market with confidence and determination, and from an ambitious startup dreaming of bringing innovation to the IT landscape, we have become a presence with increased leadership and relevance in the industry. Today, at Connections’ “coming of age,” we have spent the first 2 years on the stock exchange, quickly becoming part of the BET AeRO index, which has facilitated our access to increasingly complex projects, accelerated our financial results, and achieved a higher employee retention rate than the IT industry average.

Our journey so far represents a great deal of growth effort, but the direction is clear for the future: we remain true to the promise of creating value for our shareholders and contributing significantly to the digital transformation of Romania and the markets in which our teams operate.

We appreciate the confidence with which you invest in #ConnectionsTeam!

Connections Consult exceeded financial estimates for 2022. Consolidated revenues of 58,46 million lei in 2022 and a gross profit of 5,11 million lei

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Bucharest, March 27, 2023 – Connections Consult (CC), a group of digital transformation companies, listed on the AeRO Market of the Bucharest Stock Exchange, reported consolidated revenues of 58,46 million lei in 2022 and a gross profit of 5,11 million lei, with an increase of 48% compared to 2021.

In the reporting period, Connections recorded a 29% increase in revenues compared to last year on the back of new projects carried out within the lines of software and RPA services, as well as the increase in the volume of software consulting and outsourcing services offered within Outsourcing Support Services SRL and Brusch Services SRL.

Gross profit increased by 48% compared to 2021, and also during this period, the technology verticals saw a consolidation of the contribution to the total revenues of the group.
In this regard, the line of software development services (“software development”) reached a 36% revenue contribution rate, and hyperautomation services (RPA) represent, at the end of 2022, 6% of total revenues.

Furthermore, the Group exceeded the financial estimates for 2022, mentioned in the memorandum from the private placement and in the one from the technical listing of September 2021, both in terms of revenues (18% increase compared to estimates), but also gross profit (an increase of 20,31% against estimates).

Connections delivered on its commitment to its stakeholders and continued to invest resources in developing high-potential service lines to maximize the Group’s net asset value.

“In an extremely volatile market context, internationally and locally, with many uncertainties and difficult to manage: the war in Ukraine, inflation, the potential food crisis, the energy crisis and that of the supply chains, therefore, in a landscape complex, we maintain our energy, perseverance, and positive estimates for 2023. The financial information presented in the Report aligns with the strategy announced by Connections regarding the development of the business and is proof of the ability and commitment to increasing the value of its assets”, said Radu Marcu, co- CEO Connections Consult.

At the date of publication of the current financial report for 2022, Connections has already included on the agenda of the General Shareholders’ Meeting of 24.04.2023 the voting of the Employee Stock Options (ESOP) program and the distribution of dividends related to the group’s profit obtained in 2021. The founder and majority shareholder, Bogdan Florea, will not be part of the ESOP program.

“The year 2022 meant for Connections Consult the continuation of strengthening the financial position in the Balance Sheet. The company recorded an increase in the value of assets easily convertible into cash, as shown by the comparative balance sheet 2021 versus 2022. The increase in current assets is mainly due to the increase in the balance of receivables on December 31, 2022 compared to 2021, correlated with a decrease in the balance of cash. This is due to the use of cash for business growth”, stated Bogdan Florea, co-CEO of Connections Consult.

At the end of 2022, the issuer recorded a balance of Current Assets in the amount of 22.009.821 lei, 11,25% more than on 31.12.2021, of which 4,5 million lei represented cash availability.

According to the budget for 2022, Connections proposes a consolidated turnover of 83 million lei and an EBITDA of 7,75 million lei. These estimates include the results generated by all the group companies in which Connections Consult S.A. owns more than 51%, including Brusch Services – the company acquired by the Group in 2021.

“The group’s exceptional results, reflected in the indicators mentioned above, are the effect of the perseverance, creativity, and energy demonstrated by the Connections team, to whom we thank for a remarkable 2022! We thank our investors who showed patience, trust and moral support through their open attitude and honest approach in relation to the company!”, added Bogdan Florea, co-CEO of Connections Consult.

ID Scanner: Over 10,000 working hours saved by the ID card data scanning application

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Bucharest, March 22, 2023 – Connections Consult SA, the leader of the digital transformation market in Romania, listed on the AeRO market of the Bucharest Stock Exchange (BSE) under the symbol CC, estimates an increase in the number of companies that will use smart solutions in their digital transformation path. Such an application, ID Scanner, developed by Connections, which automatically extracts data from the ID card, has saved so far over 10,000 hours of the employee’s time from the companies that have already implemented the application.

Onboarding processes play a key role in building databases and employers assign them increased importance. At the same time, they can consume important resources, and companies in various industries, such as banking, telecommunications, insurance, and others, are increasingly looking for solutions to streamline and make these processes faster. Lately, Connections Consult SA has registered an increased wave of applications for ID Scanner, an application that has already been successfully implemented in various fields and which has shortened the time wasted by employees with the entry of data from identity cards into the system.

“In many companies, digital simplification and transformation projects are underway, so that work processes and repetitive tasks are no longer a chore for employees. On this trend, the interest in intelligent solutions, such as our application, has increased. There are customers from different industries, and to support them we have launched a website with more information about ID Scanner, on which they can also test our solution.

The application is easy to use and adapt to other standard formats. Basically, through a simple picture, you can automatically extract, digitally, the data from an identity card. We are talking here about the Romanian identity cards, because most of the solutions that existed before on the market were not compatible and involved additional investments”, said George Radu, Product Manager ID Scanner.

With the help of ID Scanner, various operations can be performed, such as the enrollment of customers (individuals), the automatic filling of contracts, the updating of personal data, the registration of visitors, but also many other operations.

When integrating external technologies, the flexibility and security of the system are essential for most companies. The ID Scanner app can be easily integrated into IT ecosystems that implement complex business process flows. The solution can be hosted in the cloud or on premises, and is now also offered as a SaaS (software as a service) solution.

Accessible from the new www.idscanner.ro website, the application is easy to use, in just three steps, explained by a demonstration video. ID Scanner-type solutions are constantly growing in a digital transformation market estimated to increase its value 3-4 times globally by the end of this decade, respectively to exceed the value of $ 6 trillion, according to the latest studies.

outsourcing-it-software-development-start-up-global-business-consulting-company- connections-consult

Top 5 motive pentru care outsourcing-ul poate aduce beneficii companiei tale.

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outsourcing-it-software-development-start-up-global-business-consulting-company- connections-consult

În contextul unei piețe extrem de competitive, transformarea digitală a companiilor nu a fost niciodată mai necesară. Astfel, cererea de externalizare a serviciilor de software și de automatizare a proceselor este în creștere. Probabil că sunteți familiarizat cu beneficiile și compromisurile generale asociate pe scară largă cu outsourcing-ul, dar nu toate piețele de outsourcing și companiile din cadrul acestora sunt la fel. Datorită numeroșilor vorbitori de limbi străine și a specialiștilor IT, România se află printre primele 20 de țări preferate pentru outsourcing la nivel global și primele 3 în Europa.

Pe scurt, indiferent dacă sunteți un start-up sau o companie multinațională, externalizarea dezvoltării de software poate fi calea de urmat. Există nenumărate beneficii în a lua o greutate de pe umerii dvs. și a vă pune încrederea într-o altă companie pentru această etapă a proceselor companiei.

Reducerea costurilor

Procesul de angajare și formare a unei echipe cu normă întreagă poate fi costisitor, în special pentru proiectele pe termen scurt. Externalizarea nevoilor dvs. de software personalizat este o abordare bună pentru reducerea costurilor operaționale. Acest raționament este susținut, de obicei, de avantajele pe care externalizarea le oferă unei întreprinderi în ceea ce privește economiile de costuri și reducerea investițiilor permanente într-o infrastructură internă necesară pentru a realiza aceleași activități la nivel intern.

În plus, deoarece profesioniștii cu care veți lucra în procesul de externalizare sunt foarte bine pregătiți în domeniul contabilității, timpul necesar pentru a procesa facturile aferente clienților este mai scurt decât ar fi fost necesar pentru o echipă internă. De asemenea, compania dvs. va economisi timpul necesar pentru a recruta și instrui un nou angajat.

Vă puteți concentra pe activitățile de bază

Fiecare membru al echipei ar trebui să se concentreze pe ceea ce face cel mai bine și pe activitățile care aduc venituri astfel încât afacerea să aibă succes. Atunci când încredințați procesele unei alte companii, o mare parte din volumul de muncă dispare, iar dvs. veți avea timp să vă concentrați pe principalele activități ale afacerii. Astfel, outsourcing-ul este o soluție excelentă pentru a experimenta o creștere a eficienței și productivității, reducând în același timp și consumul de resurse.

Eficiență îmbunătățită a gestionării sarcinilor

Pe lângă procesul de delegare a sarcinilor de lucru care sunt greu de gestionat, externalizarea permite întreprinderilor să ia în considerare restructurarea proceselor de afaceri și beneficiile acesteia. Departamentele și operațiunile care nu sunt gestionate și care utilizează resurse necontrolabile sunt primele care trebuie încredințate unor specialiști care au, de obicei, o experiență vastă în management. De asemenea, externalizarea asigură continuitatea afacerii și un flux de lucru organizat și controlat.

Acces la o tehnologie modernă

Cele mai multe companii de externalizare a suportului tehnic solicită instruirea regulată a angajaților lor cu privire la noile practici și tehnologii. Cu o echipă de asistență tehnică externalizată în acest domeniu, aveți acces la cea mai bună tehnologie care se potrivește nevoilor afacerii dumneavoastră. Puteți fi sigur că veți primi sfaturi de încredere și servicii transparente pentru toate nevoile dvs. de afaceri legate de IT.

Este important să stabiliți o relație solidă cu partenerul dvs. de externalizare, deoarece acesta vă poate oferi servicii de calitate superioară în numele dvs., oferindu-vă în același timp cunoștințele sale de specialist în tot ceea ce înseamnă tehnologie, ceea ce vă poate ajuta să vă conduceți afacerea fără probleme.

Creșterea gradului de flexibilitate și a calității serviciilor

Unul dintre beneficiile externalizării este garantarea unei îmbunătățiri a performanțelor companiei, deoarece un expert va realiza o activitate mult mai repede și mult mai bine decât un angajat nespecializat pe un anumit segment, întrucât are deja experiența necesară. Având în vedere că organizațiile de outsourcing au experiență în acest sector, acestea vor realiza analiza și planul de gestionare a riscurilor în mod profesionist. Astfel, se economisesc bani și timp pentru instruire și se reduc riscurile. Specialiștii vor găsi cea mai bună opțiune pentru afacerea dumneavoastră.

Echipa poate avea, de asemenea, strategii pentru crearea și perfecționarea funcționalității software-ului, ceea ce va duce la inovații suplimentare. În plus, aceștia pot genera idei pentru a depăși dificultățile existente în cadrul companiei.

Un alt beneficiu important este faptul că firmele de outsourcing au, de asemenea, flexibilitatea necesară pentru a face față cerințelor în schimbare ale afacerilor. Această caracteristică permite unei întreprinderi opțiunea de a externaliza o parte a unei funcții, o întreagă divizie sau chiar responsabilități specifice, în funcție de strategia sa.

Căutați partenerul de externalizare potrivit pentru afacerea dumneavoastră? Contactați-ne la Connections Consult! Suntem o companie de echipă axată pe tehnologie, centrată pe procese și oameni. “Vindem” ROI folosind transformarea digitală și diverse modele de afaceri bazate pe servicii – BPaaS, servicii profesionale, creșterea personalului și externalizarea serviciilor tradiționale.