Robotic Process Automation

Connections is UiPath trusted GOLD Partner since 2017

We provide great, on time services to our valuable customers.

What RPA stands for

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Robotic

An entity which has the capability to mimic the human actions.

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Process

A sequence of steps, that lead to a meaningful activity or task is known as a process.

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Automation

Tasks happens automatically, i.e. without human intervention.

What do we do?

We help people preserve their laziness. We unleash human creativity by putting robots to perform repetitive, predictibile, high-volume and stable business processes. Thus, people have time to innovate, to create and to value their true potential. Connections can help companies by:

  • Peforming process analysis and optimization;
  • Delivering RPA implementation;
  • Providing Training and Center-of-Excellence set-up support;
  • Offering support & maintenance for automated processes.

Processes every company should automated

Automation opportunities are practically everywhere in any organization. 

Besides the typical horizontal services, there are other organizational activities that can easily fall under the scope of any automation strategy.

Due to the huge amount of repetitive, often manual, administrative tasks, in the form of filling, capturing data, updating and disseminating a large number of requests and processing, HR is a gold mine of opportunities for automation. 

  • Data entry;
  • Payroll;
  • New hires, transfers, exits;
  • Time & attendance management;
  • Benefits administration;
  • Recruitment (back office);
  • Compliance and reporting;
  • Personnel administration.

Supply chain problems cost companies between 9% – 20% of their value over a period of 6 months. The processes listed are typically well disposed to automation and represent a typical area of improvement to any supply chain operation.

  • Inventory management;
  • Demand and supply planning;
  • Invoice and contact management;
  • Work order management;
  • Work order management;
  • Returns processing;
  • Freight management.

With an estimated 30% of time spent on low level tasks, IT is urged to embrace automation as a way to tackle the critical organizational tasks currently consuming most of their time, thus being able to focus on the initiative that reguire innovative thinking.

  • Software development;
  • Server and app monitoring;
  • Routine maintenance and monitoring;
  • E-mail processing and distribution;
  • Batch processing;
  • Password reset/unlock;
  • Back-up and restoration.

Finance and Accounting in another area where correctly applied automation can have a significant positive impact in reducing costs, improving efficiency, and streamlining processes.

  • Procure to Pay;
  • Order to cash;
  • Record to report;
  • Vendor management;
  • Collections;
  • Incentive claims;
  • Sales order management.

“If you keep throwing technology at a business problem, you will have more technology rather than a solution.“
Phil Fersht, “RPA is dead. Long live Integrated Automation Platforms”, 15 April 2019

What An Software Robots Do

Here are some of the tasks that can be easily handed over to the robots:

  • Log in to any applications
  • Move files and folders
  • Read and write to databases
  • Scrape data from the web
  • Connect to system API`
  • Extract content from documents, pdfs, emails and forms
  • open emails and attachments
  • Make calculations

RPA Framework

Present the technology live;

Evaluate the opportunity for implementing RPA within the organization (fill in the awareness checklist);

Provide awareness material;

Evaluate Customer propensity for a specific technology – UiPath or AA;

Evaluate the potential based on previous experience.

Align RPA strategy to company goals;

Identify stakeholders;

Identify Business need and perform pressessment;

Gather requirements;

Define goals, time, budget;

Team setup.

Select one pilot to be automated;

Estimate the ROI;

Apply the Discovery/Business Analysis (As Is To Be paradigm) / Deliver model;

Evaluate the ROI, compare it with estimations.

Perform one-time or iterative Discovery to spot processes;

Estimate ROI;

Look for integrated approach and business process re-design where appropriate;

Perform Business Analysis (As Is-To Be) and Deliver stages;

Evaluate ROI for individual automated processes and/or for entire automation batch of processes. 

What is Intelligent Integrated Automation?

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Integrated Automation = Technology + Processes + People

Technology has overpowered the discussion today without adequate focus on people and process.

Triple-A Trifecta (Automation, AI, Analytics) is leveraged by original trifecta – people, process, technology.

RPA Delivery Model

Opportunity identification Workshop;

Assess technology component;

Review & approve pre-assessment results;

Design Program Release Plan;

Kick Off Meeting:ensure stakeholders alignment and full readiness.

Define &prioritize requirements;

Conduct deep-dive sessions;

Design & Validate TO-BE state for processes in each Release;

Review process prioritization.

Begin RPA development as per specifications;

Define tasks dependencies;

System testing;

Performance testing;

User acceptance testing.

Track and monitor progress in production;

Implement corrective actions;

QA &Success measurement;

Handover to Customer business;

Cycle restart;

Customer Business and Connections AA CoE manage the robots as ongoing operations. 

RPA with Connections
Benefits & Challenges

Use “framework” approach

Identify Automatable Processes

100% Service Quality & Delivery On Time

Usability & Maintenance

IT Deploy & Infrastructure Integration

Increase Operational Agility

Overcome Human Reluctance

Generate Cost Efficiency

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