How RPA can Free Employees’ Time for More Important Work

Your employees are your business’s most valuable asset, no question about it. Their talents shouldn’t be wasted on monotonous digital tasks that could instead be completed in a fraction of the time by intelligent RPA software bots.

A business can boast the best product, implement optimum marketing strategies, and have the perfect processes in place; but without a top-notch team of exceptional people, it won’t get very far.

So why would you waste your employee’s valuable time and expertise on completing dull, manual processes that slow down their productivity – affecting your business – and making that work a chore – affecting job satisfaction?

Robotic Process Automation (RPA) is transformative technology that uses software robots to handle repetitive and high-volume tasks at top speed and with increased accuracy, freeing up the human workforce to focus on tasks that they do best, and enjoy most.

Below we take a look at some real-world examples of how RPA has transformed working conditions across a range of industries, resulting in significant time saving and improved employee satisfaction.


RPA has been successfully utilized across a range of industries to free up employees’ time to concentrate on more valuable work.

A large insurance agency reports that they save between 20 and 40 hours a day since implementing RPA technology. Larry H, a systems administrator at the agency says, “Our organization has improved because of the time savings. We’ve got robots now taking 10 seconds to do what people were taking four to six minutes to do. It’s a whole department of people that are now free to do other things.”

A major manufacturing company similarly reports that utilizing RPA on a high-visibility data entry project saved their retail managers roughly 5 500 hours a year.

Significate time-saving is reported by a managing associate at a legal firm too: “Our processing time was reduced to half an hour from something that would have taken up the whole day (eight hours). This has freed up our legal staff’s time to focus on more important and strategic tasks.”

Improved employee satisfaction

Doing the same thing over and over every day is not only dull but can lead to poor employee morale. When automation software takes over these mundane tasks, employees are free to focus on more important work that stimulates them, leading to improved job satisfaction.

A department lead at a consultancy firm remarked that since the implementation of RPA software, employees can now “use automation and apply their brains somewhere fruitful.”

When human resources are no longer bogged down by time-consuming manual tasks like moving files, filling out forms, and extracting data from emails, they can focus on more important work, like collaborating on innovative business projects and interacting with customers.

At another consultancy, a developer noted that “A [RPA] robot takes [repetitive tasks] away and helps people enjoy their work a lot more because they can do non-repetitive tasks. They can be a lot more customer-facing and perhaps build stronger relationships with their customers, know them better, and have more time available to work on other projects or work on other things that they may never have had the time to do.”

Aaron F, a systems administrator at a manufacturing company remarked that since implementing automation solutions, he has noticed performance benefits with his staff. Since being relieved of some of the tedious tasks they previously used to spend time and energy on, they are significantly happier and more stimulated in their jobs.

Implementing RPA software to complete manual computer-based administrative tasks provides the workforce with more time to focus their energy on meaningful human tasks, not robotic ones. When they no longer need to waste valuable brainpower on mundane digital tasks, productivity will increase as will overall employee satisfaction.

Isn’t it time that you discovered how implementing RPA can save your business time, increase productivity, and boost employee morale?

Book a Discovery Call with one of our RPA Implementation Experts now.

Your employees will thank you.


How oil and gas companies can benefit through outsourcing software development.

Oil and gas companies around the world are increasingly looking to do more with their software teams, without increasing their costs, while maintaining overall efficiency. Dedicated team based outsourcing, to Romania in particular, enables companies to do just this.

One of the most important facets of expanding a software team is the process of onboarding new developers. A major pain point of HR professionals is the sheer amount of time and money that goes into this process for each new hire- from job ads, to interviews, to getting developers up to speed. We look to eliminate this with our outsourcing model, based around pre-selection and fast onboarding. By pre-selecting available developers to add to our talent pool, we maintain a large database of ready-to-go talent that our clients can pick from at a moment’s notice- whether they are just starting to work with us, or they need to add a new specialist to an existing team, fast. We also look to streamline the onboarding process by way of emphasizing open communication and offering strong support in HR and local project/team management.

As we’ve written previously, working with Romanian developers can be an excellent way to save on personnel costs while ensuring high quality workmanship. As the market rates for software developers in Romania are lower than elsewhere in the world, and the local cost of doing business is quite reasonable in comparison with other countries- it’s no surprise that outsourcing to Romania can be a major bargain for firms based in certain countries. Saying this, as Romania boasts a large, ever-expanding tech industry, it’s not at all difficult to find the exact sort developer that you’re looking for, however specialized or experience-warranting your requirements might be.

Between getting expert developers for bargain prices, and getting who you need, when you need them, without the added legwork that comes with conducting hiring rounds internally- it could be said that software development outsourcing to Romania presents a unique set of advantages to companies in the oil and gas industry. Whether you’re looking to efficiently expand your software team, decrease costs associated with software development to increase overall profit margins, or some mix of the two- outsourcing to Romania might be the way to go.

Tips for Building an In-House Outsourced Team

When contemplating their growth strategy, many companies feel that they need to make a choice between growing their in-house team or leveraging a separate external provider. In other words, some people feel that outsourced and in-house are mutually exclusive. They’re not anymore.

Based on what we offer our clients, it’s now possible to build an outsourced team that’s so in-sync with your internal team, that it’s essentially a part of it. Here’s a few tips for how you can do it:

● Make a blueprint for your dream team before you start building it. Let’s say you need to hire 6 agents specialized in X- that part is fairly easy. What you also need to do is figure out how your outsourced team can complement your internal team, and how you see your outsourced team interacting with your internal team. We can help you with this.

● Once you know what you’re looking for, and what you’d like to accomplish, figure out the characteristics and skill profiles of the types of people you’d like to work with. We can present you with a wide array of pre-screened available candidates to you so that you can pick the perfect fit for each role.

● Devise a working schedule that provides for some time overlap between your internal team and your outsourced team, so that one team can pick up where the other left off each day, and both sides are fully in-sync.

● Visit your outsourced team, or have them visit you- especially in the beginning. Not only can in-person meetings bring everyone on the same page, they can be great for breaking down the distances and gaps that can often occur with outsourcing.

● Harmonize the direction and management of both your internal and outsourced teams. If both teams are working together and are otherwise interconnected, it’s important that both teams are managed together and follow largely the same direction.

If you follow the right steps, it’s quite easy to have an outsourced team that acts as an in-house team (despite costing much less). Feel free to reach out to us if you’d like to know more.

3 Reasons You Should Outsource IT to Romania. Wherever you’re located

IT outsourcing has many benefits, and outsourcing to Romania presents some unique advantages over some of the more common markets out there- wherever you happen to be located. Saying this, a lot of these advantages come down to where you’re based, and what you’re looking to achieve.

Here’s 3 unique reasons to outsource to Romania with us, for companies in 3 unique regions:

● The costs of doing business in Romania are much lower than in Canada, and by outsourcing to a company like ours, we’re able to pass these cost savings onto you- without the need for you to sacrifice on quality.
● Romania is fairly close to Canada, both geographically and culturally. If you were to fly out of Bucharest in the morning, you could be in either Toronto or Montreal by the afternoon local time. Also, Romania is part of the EU, and has a similar cultural background to Canada. As such, there’s not a whole lot of difference between outsourcing to Romania, or outsourcing to Ireland- only cost.
● Not only are we close, we’re also local. We’ve got someone in Montreal, and we’re thinking about setting up a Canadian subsidiary over the next few months.

East & Southeast Asia
● By having part of your team based in Romania, you can make your business more international, as well as gain access to the largest combined market on earth, the European Union.
● Adding to the first point, through working with an international team, you’ll gain access to different concepts and ideas that can help you move forward and gain competitive advantages.
● Despite these advantages, hiring resources in Romania is often less expensive than hiring in-house, whether you’re in Seoul, Singapore, or Kuala Lumpur.

Australia & New Zealand
● You can do more with each day. As of May, Sydney and Melbourne are both 7 hours ahead of Bucharest. This means that your IT team can essentially operate in two shifts, and have an hour of overlap. This means more productivity for you, and more uptime- without any crazy schedules.
● In a similar sense to what we’ve mentioned about Canada, there aren’t many cultural differences between either Romania, Australia, or New Zealand. Also, in comparison to many other IT outsourcing markets- English proficiency isn’t an issue.
● As we’ve mentioned above, whether you’re in Asia, Australia, or elsewhere- it’s a huge advantage to be able to have on-the-ground access to different foreign markets, and the EU happens to be the largest single market in the world today. By working with us in Romania, we can help you gain access to all of Europe.

New to IT Outsourcing? 5 Key Benefits to Consider

If you haven’t outsourced before, you might still be unaware of some of the main benefits that come with IT outsourcing. Here’s 5 for you to consider:

Cost Reduction
One of the most appreciated benefits of outsourcing is cost reduction. By leveraging outsourced teams, you’re able to take advantage of many of the lower costs associated with doing business in a particular foreign country- from labour to office costs. The end result is that you can do far more, while spending less doing it.

On Demand Specialists
By working with an established IT outsourcing company, you’re able to leverage their HR and recruiting prowess as much as the specialists that you’re ultimately hiring. This means that not only will you have some of the brightest and best talent at your fingertips, but that you’ll be able to add whoever you need to your team, whenever you need them.

Greater Productivity
Outsourcing IT is an excellent way to increase productivity across your organization while adding to your bottom line. Considering that outsourced IT teams are often more cost efficient compared to in-house teams (allowing you to have bigger teams for less), and considering that IT is crucial to most organizations’ productivity- outsourcing can be a game-changer for the organizations that leverage it.

Less Downtime
A major benefit that comes with IT outsourcing is that your outsourcing partner will likely be located in a different timezone than you, with the result being less overall downtime. As an example, let’s say your in-house team based in Montreal works from 10 AM to 6 PM local time, and your outsourced team in Serbia works from 8 AM to 4 PM their time. Since Serbia is 6 hours ahead of Montreal- your combined team will be active between 2 AM and 6 PM Montreal time on any given day. This reduces your downtime by 50%- from 16 hours per day to just 8.

New Ideas
Considering that IT outsourcing companies are often more or less consultancies that happen to work with organizations across many different industries and geographies, they are often hip to the latest trends and technologies in IT. With this knowledge and experience comes new ideas that could help take your organization’s IT outcomes to the next level.



This opening confirms Connections growing strategy to cover high-potential foreign markets, meeting the demand of our global customers and local counterparty companies and improving its ability to assist them by effectively monitoring their business.


Bulgaria came quite natural in our expansion plans, but you might wonder: Why Serbia?
Economically, Serbia is well positioned in the region, with access to over one billion consumers through free-trade agreements and an advanced road network. It’s also strong in several sectors, such as agriculture, food and IT services, which are predicted to see growing demand over the coming decades. And the country is moving toward membership in the European Union.
Now that the office is officially open, what’s in store for the rest of this year and beyond? Hiring and developing Serbian talent is a big priority. The “brain drain” of the 1990s saw many students and professionals move overseas from Croatia, Serbia, and other Balkan countries to escape conflict and economic chaos. We, alongside our clients, want to restore the Serbian potential.
Serbia, in particular, has emerged as a talent hub for the region, with more than 240,000 students enrolled in higher education. While we won’t be hiring in the hundreds or thousands, we hope to be advising the companies
that do.


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How to build a new software development team. The easy way.

Perhaps you’ve recently closed your seed round, perhaps you’re building a new spinoff product, or perhaps you just need an additional set of developers. In any case, you need to hire the right developers, at the right time, in the most efficient way possible.

Unless you already have a powerful HR team, or you’ve contracted a recruitment agency; your hiring round is probably going to mean a lot of extra work for you. An alternative is to outsource, and frankly, it’s a great way to accomplish your goals without much added hassle.

Here’s why:
● You can design your perfect team while leaving the recruitment, vetting, and much of the onboarding to your outsourcing partner. Despite this, you can always pick who you work with in the end. In a nutshell, you get all the benefits of working with a recruitment agency and more- without the extra costs
● You can save on costs. Big time. If you outsource to a place like Romania or Serbia, these cost savings can add up to well over 50% of what you’d spend if you hired locally in somewhere like the US.
● You won’t need to worry about potentially having to get more office space or more supplies (ie. computers and desks). When you outsource, this is generally all included and comes at no added cost to you.
● You’ll save time. Adding to the first point, when you outsource, you’re able to select and onboard pre-vetted developers that are able to start working almost immediately. Because of this, you can have a team up and running in a few weeks instead of a few months.
● Pivoting is easier when you outsource. Since you’re able to cut down onboarding times and you’ll often have access to a wide range of available developers, you can easily add specialists to your team as needed.
● Outsourced teams can essentially act as in-house teams. When your outsourced developers are fully dedicated to working with you, and when it’s possible to have your developers occasionally come on-site with only a few weeks notice- you won’t notice much difference between having an outsourced team, or a in-house team.