When contemplating their growth strategy, many companies feel that they need to make a choice between growing their in-house team or leveraging a separate external provider. In other words, some people feel that outsourced and in-house are mutually exclusive. They’re not anymore.
Based on what we offer our clients, it’s now possible to build an outsourced team that’s so in-sync with your internal team, that it’s essentially a part of it. Here’s a few tips for how you can do it:
● Make a blueprint for your dream team before you start building it. Let’s say you need to hire 6 agents specialized in X- that part is fairly easy. What you also need to do is figure out how your outsourced team can complement your internal team, and how you see your outsourced team interacting with your internal team. We can help you with this.
● Once you know what you’re looking for, and what you’d like to accomplish, figure out the characteristics and skill profiles of the types of people you’d like to work with. We can present you with a wide array of pre-screened available candidates to you so that you can pick the perfect fit for each role.
● Devise a working schedule that provides for some time overlap between your internal team and your outsourced team, so that one team can pick up where the other left off each day, and both sides are fully in-sync.
● Visit your outsourced team, or have them visit you- especially in the beginning. Not only can in-person meetings bring everyone on the same page, they can be great for breaking down the distances and gaps that can often occur with outsourcing.
● Harmonize the direction and management of both your internal and outsourced teams. If both teams are working together and are otherwise interconnected, it’s important that both teams are managed together and follow largely the same direction.
If you follow the right steps, it’s quite easy to have an outsourced team that acts as an in-house team (despite costing much less). Feel free to reach out to us if you’d like to know more.