Digital Business Process Management
We provide great, on time services to our valuable customers.
What do we do?
We either build from scratch or take over teams of agents/associates. We operate various engagement models, from traditional outsourcing of services, staff augmentation, build – (own) – operate – transfer and build – lease – transfer.
Our BPM/BPO team
Back Office
Connections operates various back office business processes, leveraging the transformation journey with digital tools.
- F&A Support
- Marketing Support
- Project Management
- Order Management
- Price Management
- Global Vendor Master Data
- Blocked Invoices & Payments
- Logistics, Storeroom
- Purchasing Operational Buyer
Sales & Customer Experience
Connections drives sales support saving time and generating cost-efficient revenues for customers. Supporting sales engines as well as post-sales customer interaction includes both human efforts and usage of cutting-edge technologies, like RPA and Machine Learning.
Human Resources Outsourcing
Our Human Resources division delivers fast and reliable results, based on proven track record, extensive experience and in-depth market knowledge.
- Payroll management
- Externalized recruitment
- Personnel administration
- HR consultancy services
Industrial workforce management
From recruitment and administration, up to team management, Connections delivers end-to-end blue-collars management solutions, backed by powerfull enterprise IT systems.