Digital Business Process Management​

We provide great, on time services to our valuable customers.

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What do we do?

We either build from scratch or take over teams of agents/associates. We operate various engagement models, from traditional outsourcing of services, staff augmentation, build – (own) – operate – transfer and build – lease – transfer.

Our BPM/BPO team

Back Office

Connections operates various back office business processes, leveraging the transformation journey with digital tools.

  • F&A Support
  • Marketing Support
  • Project Management
  • Order Management
  • Price Management
  • Global Vendor Master Data
  • Blocked Invoices & Payments
  • Logistics, Storeroom
  • Purchasing Operational Buyer

Sales & Customer Experience

Connections drives sales support saving time and generating cost-efficient revenues for customers. Supporting sales engines as well as post-sales customer interaction includes both human efforts and usage of cutting-edge technologies, like RPA and Machine Learning.

Human Resources Outsourcing​

Our Human Resources division delivers fast and reliable results, based on proven track record, extensive experience and in-depth market knowledge.

  • Payroll management
  • Externalized recruitment
  • Personnel administration
  • HR consultancy services

Industrial workforce management​

From recruitment and administration, up to team management, Connections delivers end-to-end blue-collars management solutions, backed by powerfull enterprise IT systems.