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Connections  is one of the oldest and most experienced companies in IT externalization area in Romania. We have experience of over 10 years in IT outsourcing and the team is experienced in projects with big clients in the area of services, energy, public sector, a s o

Our main assets are:

  • Strong recruitment team, qualified in IT and project services area;
  • Internal procedure flow, following ISO standards, as well as IT and PM-wise best practices (ITIL, PMP a.s.o);
  • Continuous professional development of personnel;
 

We are in Romanian outsourcing top, including here also companies specialized in IT support services in foreign languages (e.g.: German, English, a.s.o);

Few representative elements about the outsourcing methodology and business flow are depicted below:

1. Managed Services: Connections delivers project services and IT services, in managed-manner, i.e. controlling and being held responsible for the contract objectives. The teams work base on SLA’s, both on site and remote

2. Connections has personnel with extensive project management skills, who coordinates the teams from technical and functional perspective.

3. The business model is flexible and powerful, client-oriented. Connections adapts to various service models, from 100% outsourcing to partially outsourced services.

4. Recruitment team, part of Operations Division, brings significant added-value to the whole business. Thus, recruitment needs are anticipated, estimated and professionally managed.

5.  From logistics and administrative point of view, Connections has an Operations Division that can support complex projects/team, delivering high quality services.

6. Project management best practices are PMP and Prince 2 – centric.

7. Connections has a team with various competences, like ITIL-based skills, and expertise in support areas for different applications, some of them general, other - client-specific. Connections personnel holds different certifications in numerous technologies: Microsoft, Cisco, SAP a s o.

8. References about previous and current experience are available from customers, upon specific request.